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R&R Custom Solutions

Biography / Our Story

R&R Custom Solutions was founded by Jack and Scott Rockwell. Jack grew up in a caregiving environment. His mother Nancy ran a family care home for disabled adults at their residence for some 20 + years until her passing. Jack’s wife Terry was the primary caregiver for her parents when they became terminally ill and moved in with them to help attend to their daily needs. Scott Also spent several years living with and assisting his grandfather to help keep him safe at home for as long as possible. These life experiences led the Rockwell’s to their decision to make a life out of helping our aging population. 


Jack and Terry owned and operated a well-known franchise offering in home care and services to the elderly. For several years they were recognized for growth and providing excellent service. In 2015 they sold that business and started Elderide Medical Transport and with the help of Jack’s son Scott they continue to grow each year helping our aging community get to their medical appointments. After years of continued interaction with older adults’ certain things became evident. Most seniors had not planned for the what if, leaving them and their families in crisis mode after a life changing event. These experiences led to the formation of R&R Custom Solutions.

Our mission at R&R Custom Solutions is to alleviate the challenges and obstacles that our clients and their loved ones may encounter when faced with the repercussions of a life changing event. All while respecting and upholding their dignity and values. We accomplish this by providing professional services dedicated to making the right choices for our client’s unique situation.

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